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After Sales Support |
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Customer
Service Centre |
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Office Hours： |
Monday to Friday 9:00a.m. -
6:00p.m.
Saturday 9:00a.m. - 1:00p.m.
(Provide phone / email and on-site support service only.)
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Address： |
Unit 1009, Global Gateway Tower, 63 Wing Hong Street, Cheung
Sha Wan, Kowloon, Hong Kong.
(Lai Chi Kok MTR Exit B1)
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Tel：
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2749 3325 |
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On-site
Support Service |
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If the problem you encounter is computer hardware or network
related, and you are unable to carry your devices to our
customer service centre for troubleshooting. We are very
please to provide affordable on-site support service upon
request.
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Charge：
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HK$400 per hour (
Minimum 2 hours )
Charge applies upon arriving at client's
office.
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Service Area： |
Hong Kong,
Kowloon and New Territories. |
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Product
Demonstration |
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Sales
Network |
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Welcome to our customer service centre for product
demonstration (Please make an appointment), we will provide
detail explanation to your enquiry and help you to make the
most appropriate buying decision.
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Office Hours：
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Monday to Friday 9:00a.m. -
6:00p.m.
(Please make an appointment)
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Address：
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Unit 1009, Global Gateway Tower, 63 Wing Hong Street, Cheung
Sha Wan, Kowloon, Hong Kong.
(Lai Chi Kok MTR Exit B1)
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Tel：
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2749 3325 |
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Our products are available in all major computer shopping
centre.
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We can provide charged on-site training service that helps
your employee to master the product skills in the shortest
time. Thus, you can choose the learning time, location and
content that fits you the best.
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Charge：
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HK$400 per hour (
minimum 2 hours ), 1-4 people in a group, HK$100 per hour
will be charged for additional person.
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Service Area：
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Hong Kong, Kowloon
and New Territories. |
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Recycling Regulated
Electrical Equipment |
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R&B has been registered as "The Producer Responsibility
Scheme" controlled appliance Seller of the Environmental Protection
Department, From 1st August 2018, free of charge to our customers
contact designated recycler to arrange for the recycling of an old
electrical appliance of the same category. For details please visit
weee.gov.hk , Or refer to our
除舊服務條款。
If customer needs us to provide free recycling
arrangements，Please click
"Downloads"
web page to download and sign back the form "除舊服務選取紀錄" from
email or fax to us.
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